One inbox. *Every reply.*
WhatsApp and SMS replies in one place. Assign chats to teammates. Tag, archive and search. Stop switching apps.
Every surface, mapped out.
Built for shared inboxes, not solo senders
Your team handles dozens of chats a day. The inbox supports assignment, tags, archive and audit trails — so two people don't reply to the same customer, and resolved chats don't clutter the queue.
- Owner, Admin, Editor, Viewer roles
- Assign chats to specific teammates
- Unread counter per chat
- Archive without losing history
- Audit log of every reply (Business)
Reply faster with saved templates
Quick replies for one-liners. Saved messages with media for common scenarios. Everything shared across the workspace, so onboarding a new teammate is instant.
- Quick reply library sorted by topic
- Slash-search in any chat
- Saved messages with attachments
- Personalize with variables
- Secure media storage
Never break the 24-hour rule by accident
WhatsApp's reply window is 24 hours after a customer message. After that, you need a template. The inbox knows where each chat is in the window — and warns you before you send something that would fail.
- Live window status per chat
- Template suggestion when window expires
- Working-hours queue for off-hours
- Auto STOP / opt-out handling
- Quality alerts before you hit a limit
Common questions
Can I reply to email in the inbox too?+
Email replies go to your existing email client for now. We treat email as a broadcast channel today. WhatsApp and SMS are the live channels in the inbox.
Can I see who replied to a chat?+
Yes. Every outbound message records the sending user. On the Business plan, you get a full audit log of replies, assignments and chat actions.
What happens to old chats?+
Chats stay accessible for the life of the project. Archive or soft-delete to clean up. Data stays for export at any time.
Does the inbox work on mobile?+
Yes. The layout is responsive — phone, tablet, desktop. Reply from anywhere.
Get started in minutes
Connect your accounts, import contacts, and send your first message today.