Getting started
What is SpeedIQ
SpeedIQ is a messaging-first platform with a CRM built in. WhatsApp, email, SMS, voice, and social (Instagram, Facebook, TikTok, LinkedIn) all run through one inbox and one contact timeline, and a lead, pipeline, campaign, and automation layer sits on top so you can actually sell, not just message.
What you get
| Area | What it does |
|---|---|
| Channels | Connect WhatsApp, email, SMS, and voice, each with its own settings. |
| Social | Facebook, Instagram, LinkedIn & TikTok — ad leads, comments, and DMs with AI auto-reply. |
| Chat Hub | A unified inbox that merges a contact’s conversations across every channel. |
| CRM | Leads, pipelines, tags, custom fields, and a cross-channel activity timeline. |
| Campaigns | Send broadcasts on any channel to an audience or a segment of leads. |
| Automations | Rules that assign, tag, move, message, or AI-reply when things happen. |
| Billing | One shared pool of credits; you pay for the messages you send. |
How it fits together
- A contact is a person, their WhatsApp, email, SMS, and social identities merged into one record.
- A lead is a deal on top of a contact, moving through a pipeline.
- Every message, call, and note lands on the contact’s timeline, whatever the channel.
- Automations react to events on that data, a new lead, an inbound message, a stage change.
Where things live
Everything is in the dashboard sidebar:
- Home, the dashboard overview and the Chat Hub.
- CRM, Leads (Pipeline, Capture, Prospecting, Forms), Automations, and Contacts.
- Marketing, WhatsApp, Email, and SMS (campaigns, templates, chats).
- Account, Team, Settings, and Billing.
New here?
Start with Projects & the dashboard, connect a channel, then read Pipelines & stages to shape your process.