Billing
Usage & limits
The usage page shows exactly where your credits go, and clear limits stop you from oversending by accident.
Usage
Billing → Usage covers a 7 / 30 / 90-day window and shows your current balance, plan credits, credits spent, event count, and average per day. Below that: a daily consumption chart, a per-channel breakdown (with per-type detail), your top campaigns by cost, and a recent-activity ledger of every credit change with the balance after each.
Limits & gating
Before a send, SpeedIQ checks your plan and balance. A send is blocked when:
| Reason | What it means |
|---|---|
| Insufficient credits | You are out of credits. Top up or wait for renewal. |
| Channel not in plan | e.g. SMS on Starter. Upgrade to unlock the channel. |
| Subscription inactive | Only trialing or active subscriptions can send. Update payment. |
| Contacts / seats / campaigns limit | You hit a plan cap. Upgrade to raise it. |
Running out of credits
Sends pause until you top up or your plan renews. Turn on auto-recharge to avoid interruptions.